Tracking order

Track Your Order

At GizmoJoya, we understand how important it is for you to know the status of your order. Here's how you can track your shipment:

Order Tracking Process

  1. Once your order is shipped, you will receive a confirmation email with your tracking number to [email protected]
  2. Your tracking number will be activated within 24 hours after shipment
  3. Use the tracking number to check your package status through our recommended tracking service

Tracking Tips

  • Please allow 24-48 hours for tracking information to update after receiving your tracking number
  • International shipments may take longer to show tracking updates
  • If your tracking shows "delivered" but you haven't received your package, please check with neighbors or your local post office

Recommended Tracking Service

We recommend using 17Track, a reliable global package tracking platform that supports most international carriers.

How to use 17Track:

  1. Visit www.17track.net
  2. Enter your tracking number in the search box
  3. Click "Track" to view your package status and location

Need Help?

If you experience any issues with tracking your order or if your tracking information hasn't updated for more than 3 business days, please contact our support team at [email protected] with your order number and we'll be happy to assist you.