Terms of service

General Terms

By accessing and using GizmoJoya.com ("Website"), you agree to comply with these Terms of Service. These terms apply to all visitors, users, and purchasers of our gaming headphones, sports headphones, neckband headphones, and wireless speakers ("Products").

Order Processing & Delivery

All orders are subject to product availability. We reserve the right to cancel orders for any reason including limitations on quantities available for purchase. Delivery timelines are estimates and may vary based on shipping carrier and destination.

Returns & Refund Policy

We accept returns within 30 days of delivery for unused Products in original packaging. To initiate a return, contact us at [email protected] with your order details. Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned item.

Non-returnable items include:

  • Products without original packaging
  • Damaged or used items
  • Personalized/customized Products


Product Warranty

All Products come with a 1-year limited manufacturer's warranty covering defects in materials and workmanship. This warranty does not cover damage from misuse, accidents, or unauthorized modifications. Warranty claims must include proof of purchase.

Intellectual Property

All content on this Website, including logos, product designs, and descriptions, are the property of GizmoJoya and protected by international copyright laws. Unauthorized use of any content is strictly prohibited.

Limitation of Liability

GizmoJoya shall not be liable for any indirect, incidental, or consequential damages arising from Product use or Website access. Our total liability for any claim shall not exceed the purchase price of the Product in question.

Dispute Resolution

Any disputes shall be resolved through good faith negotiations. If unresolved, disputes shall be settled through binding arbitration in accordance with the laws of the China. The prevailing party shall be entitled to reasonable attorney fees.

Policy Changes

We reserve the right to modify these terms at any time. Continued use of the Website after changes constitutes acceptance of the modified terms.

Contact Information

For questions regarding these Terms of Service, please contact us at [email protected].