Faq
Product Information
What types of headphones do you offer?
We specialize in three premium headphone categories: Gaming Headphones for immersive audio experiences, Sports Headphones designed for active lifestyles, and Neckband Headphones offering comfort and convenience.
Are your wireless speakers compatible with all devices?
Our Wireless Speakers support Bluetooth connectivity and are compatible with most smartphones, tablets, and computers that have Bluetooth capabilities. Please check product specifications for detailed compatibility information.
Orders & Shipping
How long does shipping take?
Standard shipping typically takes 3-5 business days. Delivery times may vary depending on your location and any unforeseen circumstances. You'll receive tracking information once your order ships.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Additional customs fees or import taxes may apply depending on your country's regulations, which are the customer's responsibility.
Returns & Warranty
What is your return policy?
We offer a 30-day return policy for unused products in original packaging. Please contact our support team at [email protected] to initiate a return.
Do your products come with warranty?
All our products come with a minimum 1-year manufacturer's warranty against defects. Some premium products may offer extended warranty periods - please check individual product pages for details.
Technical Support
How do I pair my wireless headphones/speakers?
Put your device in pairing mode (usually by holding the power button), then enable Bluetooth on your phone/computer and select the device name from available options. Detailed instructions are included with each product.
What should I do if my product isn't working properly?
First, consult the troubleshooting guide in your product manual. If issues persist, contact our technical support team at [email protected] with your order number and a description of the problem.